Frequently asked questions
We have answered the most common questions about the process of finding a foreign caregiver or domestic staff. If you cannot find what you are looking for, write to us.
General
Which services does M&M offer?
We place staff for a range of household positions: nannies and baby nannies, housekeepers and cleaning staff, all-around domestic staff, and elderly and patient caregivers. We also offer a British “Royal Nanny” and governess service.
Which countries do your candidates come from?
Our candidates come from different countries such as the Philippines, Indonesia, African countries, Turkmenistan and Uzbekistan. Our primary area of expertise is Filipino candidates.
Which cities do you serve?
We serve families across Turkey, with Istanbul as our main focus.
How does the process begin?
Simply fill in the request form or message us on WhatsApp. We call you to listen to your needs, then begin assessing suitable candidates.
What is the difference between live-in and live-out staff?
Live-in staff stay in your home and provide uninterrupted support throughout the day. Live-out staff work on the days and hours you set and return home in the evening.
Which languages do your candidates speak?
Filipino candidates mostly speak English. We also consider Turkish- and Russian-speaking candidates. You can state your language expectations in the request form.
The Process
What do you look at when selecting candidates?
We look at the candidate’s experience and CV, but we do not stop there. Personality, communication style, mutual expectations and fit with the family matter just as much as experience.
Can we meet the candidates?
Yes. We arrange the interviews with the candidates you find suitable. The final decision always rests with your family.
How many candidates do you present?
Our aim is not to send as many candidates as possible, but to present those who may genuinely be suitable. The number depends on the criteria you set.
How long does the process take?
The time needed depends on the profile you are looking for, your language expectations and the working arrangement. In the first conversation we share an estimate specific to your request.
Fees and legal matters
How are fees set?
The consultancy fee and the staff member’s salary vary according to the profile sought, the working arrangement and the job description. Once we have listened to your needs, we share clear information in the first conversation.
Do foreign staff need a work permit?
Foreign nationals need a work permit in order to work in Turkey. We share the details of the process with you in the first conversation.
Is the information I share kept confidential?
Yes. Personal information shared by families and candidates is used solely for the matching process. For details, please see the KVKK Privacy Notice.
Job seekers
How can I apply as a nanny or domestic staff member?
You can fill in the application form on the Looking for a Job page or message us on WhatsApp.
Which positions are you seeking candidates for?
We accept applications for nanny and baby nanny, housekeeper and cleaning staff, all-around domestic staff, and elderly and patient caregiver positions.
Can’t find your question here?
Message us on WhatsApp or fill in the request form, and we will get back to you.